Description:

The Gala Web3 Wallet enables users to securely send and receive GalaChain tokens anytime, anywhere, providing seamless access to digital transactions on the go. This guide helps solve typical wallet connection issues a user may experience. 

Assumptions made:

This article assumes the reader understands the information in the following article:

How to create and connect an Accountless GalaChain Wallet using a Web3 Wallet
What is a client| and eth| Wallet Address in the GalaChain Ecosystem
How to import an existing Gala Games account into the Gala Wallet Application
How to import an existing wallet seed phrase into the Gala Wallet Application
Where To Get GALA


Typically, most wallet connections issues can be solved by performing a hard refresh, clearing cache & cookies, or restarting your browser. If wallet issues still occur, please try the advanced steps below. A video demonstration is included at the end of this article.

Step 1: Ensure you have your seed phrase and/or transfer code securely backed up.

Step 2: Navigate to chrome://extensions/ and delete the wallet by clicking Remove.

Step 3: Navigate to swap.gala.com (Or whichever URL you are having issues connecting to).

Step 4: Right click and select Inspect; a panel will show up.

Step 5: Select the Application tab; this will reveal a selection of browser storage items.

Step 6: Uncollapse "Local storage", select swap.gala.com and select the small icon to clear all.

Step 7: Repeat this step for "Session storage", "Extension storage" (for Gala Wallet), and "Cookies".

Step 8: Reload the page.

Step 9: Navigate to https://chromewebstore.google.com/detail/gala-wallet/enogcihmejeobfbnkkbcgcjffgdieaoj?hl=en-US&utm_source=ext_sidebar to reinstall the wallet.

Step 10. Proceed with wallet setup and connect to the website.